Cart
0
You may also like
1. Shipping Methods and Costs
At Gold Dust, we are committed to delivering your premium apparel in a timely and secure manner. We offer the following shipping methods:
Standard Shipping (Domestic and International)
Domestic : 3–7 business days
International: 7–15 business days
Express Shipping (Domestic and International)
Domestic: 1–2 business days
International : 7–15 business days
Shipping costs vary based on your location, chosen shipping method, and total order value. All shipping fees will be displayed at checkout before you confirm your purchase. Occasionally, we may offer promotions or free shipping on specific orders, which will be clearly stated during the checkout process.
2. Order Processing
All orders are processed within 1–3 business days from the date of purchase. Please note that processing times may be extended during peak seasons or due to unforeseen circumstances. You will receive a confirmation email once your order has been processed and is ready to ship.
3. Shipping Partners
We work with trusted logistics providers to ensure your apparel is delivered safely and on time.
4. Tracking Your Order
Once your order has been shipped, you’ll receive an email with a tracking number and a tracking link. You can use this to monitor the progress of your shipment in real-time.
5. Customs and Duties
For international orders, please note that your shipment may be subject to customs fees, import duties, taxes, or other charges as determined by your country’s customs authorities. Gold Dust is not responsible for these additional charges — they are the sole responsibility of the customer.
6. Shipping Restrictions
We currently ship to most countries worldwide. However, some locations may be restricted due to legal or logistical constraints. If you're unsure about shipping to your location, please contact our customer support team for assistance.
7. Shipping Delays
While we do our best to ensure timely delivery, delays can occasionally occur due to weather conditions, customs clearance, or other unforeseen circumstances. Gold Dust is not liable for such delays, but we’ll work closely with you to resolve any issues that arise.
8. Lost or Damaged Shipments
If your order is lost or arrives damaged, please reach out to our customer support team immediately. We will initiate an investigation with the shipping carrier and offer a satisfactory resolution, which may include a replacement or a refund.